Keystone Crisis Intervention Team

Bucks County Crisis Response Team | Keystone Crisis Intervention Team

Mission Statement

Keystone Crisis Intervention Team supports crime victims and communities throughout Pennsylvania in their recovery from traumatic events.

Vision Statement

All communities throughout Pennsylvania will have access to timely, competent and caring support following a traumatic event by appropriately KCIT trained volunteers.

Our Core Values

Compassion Quality Responsiveness Collaboration Volunteerism

When will the Team Respond?

Upon request, KCIT provides trained teams of volunteers, to serve any community within the Commonwealth of Pennsylvania where a crime has taken place. Examples of such crime would be: criminal crisis where a community is thrust into grief; crimes affecting children, such as school shootings; or multiple deaths from any criminal activity.

How is the Team Requested?

The KCIT can be accessed 24 hours a day through the Network of Victim Assistance by calling 1-855-SOS-KCIT. A request or invitation should come from someone at the site of the criminal incident who can provide assistance with brining in the team. Generally, team members can respond within 72 hours to weeks after the incident.

What Services Will the Team Provide?

KCIT can provide technical assistance for local decision makers to identify the groups at risk of experiencing trauma. KCIT volunteers will lead one or more group crisis intervention sessions to help victims begin to talk about their reactions to the trauma and provide cope skills. In addition, KCIT will coordinate with other crisis response teams. This serves to ensure comprehensive, community-wide services and seeks to avoid duplication of services. KCIT can also provide crisis reaction and vicarious trauma training to local professionals who have been working with victims and their families.

What is the Cost of the Teams Crisis Intervention and Deployment Services?

There is no fee for the Keystone Crisis Intervention Team crisis response services. Support for this program is provided by Pennsylvania Commission on Crime and Delinquency (PCCD). KCIT does accept donations to help support volunteers’ out of pocket expenses that can be submitted through

What is a Community Crisis?

Whole communities, like individuals, may suffer crisis reactions in the aftermath of a criminal incident. The community may suffer from an effect similar to paralysis. While almost everyone is in shock, individual reactions may vary. These reactions may cause a person to think they are ‘going crazy’ or ‘silly for feeling this way’.

How Can the Team Help?

The experienced crisis responders in the community who would normally be called upon to help, may have also been involved in the crisis as members of the community. For this reason, it often helps to have outsiders come for a short period of time to offer information and suggestions on how to prepare to respond to the community’s distress.

Interested in becoming a volunteer for the team?

See for more information or email

To Request KCIT Deployment & Crisis Intervention Services, Contact:

KCIT’s Toll Free 24/7 Hotline

For additional information about KCIT, trainings and membership, please contact:
Network of Victim Assistance
Michelle Kern at 215.343.6543 or